House of Commons’ Learning and Organizational Development trainers were gearing up to deliver in-house training. Trainers with varied levels of experience were teaming up with Subject Matter Experts. The Magic of Facilitated Training 2-day train-the-trainer workshop was pared down to a very tight 1-day event.

"I appreciated the variety, the energy, the combination of theory and practice, the practicality, and your sense of humour. Merci beaucoup! C’était très rafraîchissant!"

Managers at McGill University Health Center (5 leading hospitals, and 10,000 health care and other personnel) recognized the benefits of communication workshops. Briefly, the goal was to help-employees respond when faced with confrontational and stressful situations. I have been delivering about 10 workshops each year since 2008.

Professional Development Series for Trainers - While the instructor's main task is to share knowledge, a subject to be taught and learned, the facilitator manages the process and group dynamics. It becomes obvious that linking facilitation to training is a winning combination that can only bring about great results. Hence, we speak of the Magic of Facilitated Training.

"Denise, like Olympic figure skaters who have spent hours and years practicing, you are very good at what you do, and, you make it seem effortless. The whole session was useful and I bring back many tools."
Jasmine, Health Canada

Click here for link to my workshops.

Assisting Dominique Dennery, Dennery International, in developing workshops to be delivered to DFAIT’s Canadian Mission in Beijing, I crafted unique activities. Topics included leadership, presentation skills, and managing priorities, and the activities supported messages and concepts in a manner that sought participation while respecting multiple cultural preferences.

For 40 years now, P&WC training has been recognized for quality courses. They are a strong example of our clientele, people who seek to perfect their instructor skills through annual workshops. For 2 consecutive years, I delivered components of my train-the-trainer program.

"Incredible tempo! Excellent information and well broadcasted. I take away the enjoyment of teaching. When I see you teach and facilitate… you transmit the joy to continue. Out of 10, I would rate you as a 20 – please come back."

The RESP Advisory Group provides a forum to inform the Canada Education Savings Program on issues and challenges that face the industry. Representatives raised several issues, many of which have been long-standing. I engaged 40 members in a 1-day session to structure their work, identifying priorities and issues, in preparing work plans that support government priorities.

"Evaluation forms were distributed and collected. In short, participants appreciated the format of the day, they felt that lots of good work was accomplished, they felt considered and heard, and they were grateful for the facilitation and pleased with the results."

About 1.5 years ago, Covidien implemented 3 ways to meet, inform, and chat with staff working over a 24-hour schedule. I facilitated a session, with Discussion Guide, with about 16 employees to obtain a sense of how they evaluated the communication efforts of upper management. Pertinent feedback and suggestions for improvements were gathered in a full report.

I worked on developing a learning continuum, learning policies and a guide for TC Inspectors to standardize the training across all modals. The contract ended with a 2-day Team Building and Business Planning event.

"I jumped on the occasion of benefiting from Denise’s expertise as a Facilitator and I can only say that she truly excels in this domain, both in the planning stages and in the delivery stages. She proposed, prepared and facilitated a 2-day Team Building Retreat for my group that met the goals and the objectives with creative flair and expertise. She obviously had a keen understanding of the critical needs as well as the constraints of the situation." I. Sow, Chief.

I am a Certified facilitator delivering workshops on behalf of Personality Resources International - The Colors People™. They have developed, perfected and implemented communication programs that improve the workplace environment and culture. Identity Mapping™ is a self-assessment tool designed to discover individual strengths, behaviour and personal needs, helping people understand themselves and others

"The session encouraged teamwork and self-discovery as well as an interactive exchange of ideas. Participants found the facilitator very dynamic, enthusiastic and knowledgeable of the subject. Many recommended a longer session."

http://www.personalityresources.com